So that means it's not like my repeated messages hurt anyone's feelings, but it also means they weren't helping me by my sending them LOL. They finally got back to me and it says its an automated email. So sending them multiple emails WILL MOST LIKELY neither piss them off, nor will it accomplish anything faster.
I found out that most of what they do for emails to their support is automated. So time will tell :-)īut as far as YOU go! Thanks! I appreciate you getting back to me quickly, maybe they should hire you 🤣😂 I don't deal with companies that don't take care of their customers ETC. But the next few days will determine whether or not I get another license after this one. It is never okay to dick a customer around, but like I said they're probably busy, so for the time being I'm going to be patient.
So far it seems like they need to prioritize important things though, IMO they should definitely have a specific representative that handles issues like this for existing customers. There is very little reason to just not get back to me. Especially since it's an easy request that I'm making. It wouldn't be a big deal if I wasn't trying to sell my old laptop.
I contacted them prior to the weekend, also yesterday and today. It's probably just my typical "bad luck".
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